FAQ – Adroit Art Studio Skip to main content

General Questions

How do I contact you?

You can email us at adroitrashmi@gmail.com

Where are you located?

We’re located in Jodhpur (Rajasthan) India

What forms of payment do you accept?

We accept all major credit cards, as well as Paypal and Cheque.

Do you have a different size?

We only have the sizes listed on the product page in stock. We unfortunately only carry limited sizes in stock.

How do I cancel an order?

Write us as soon as possible at adroitrashmi@gmail.com. Once something has shipped, we can no longer cancel and refund an order.

Something is wrong with my order?

Please contact us as soon as possible at adroitrashmi@gmail.com. Once something has shipped, we can no longer make changes to your order.

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What type of packaging do you use?

Posters and art prints are rolled with thick paper to protect against dust before being packaged in corrugated triangular shipping containers. Framed items are covered securely and placed in adjustable corrugated inserts that lock the frame in position.

When will my art arrive?

You can estimate your art’s arrival by adding the processing and transit times. We typically process in-stock posters, prints and photographs within 24 hours, and framed items within 5-7 business days. See Details.

How do I track my order?

You can quickly check the status of a current order with your order number and email address. As soon as your art ships, we’ll send you a confirmation email that includes a tracking number.

How much will shipping cost?

Shipping fees vary based on the quantity and type of art you’ve ordered. See our shipping rates chart to estimate your charges..

Is my package insured?

Adroit-Art.com guarantees your satisfaction and we will give you a refund or a replacement for purchased items you are not satisfied with. In the remote event that your package is lost or damaged upon arrival, please contact our Customer Support 07665755111 or by email..

What happens if only a portion of my order is available for immediate shipment?

In order to offer you the lowest shipping rates, we combine similar items in one shipment subject to the processing times of all items in the shipment (see processing & delivery times). If an unexpected delay should occur that prevents available items on your order from shipping when expected, you may specifically request that the available items be shipped separately. This will not affect your shipping charges, but you must contact our customer support team directly by email or by calling us at 07665755111..

Can I ship to a P.O. Box?

Yes, we can deliver packages 11″ x 14″ and smaller to a P.O. box. Larger items must be shipped to a street address..

 

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